Licensing: Establish and maintain current license(s) as required by the applicable licensing bodies to conduct the business of title insurance and settlement services.
Escrow Trust Accounting: Adopt and maintain appropriate written procedures and controls for Escrow Trust Accounts allowing for electronic verification of reconciliation.
Protecting NPI: Adopt and maintain a written information security plan and a written privacy plan to protect non-public personal information (NPI) as required by local, state and federal law.
Settlement Processes: Adopt standard real estate settlement policies and procedures that help ensure compliance with (i) federal and state consumer financial protection laws and regulations, and (ii) contractual obligations as applicable to the settlement process.
Title Production: Adopt and maintain written procedures related to title policy production, delivery, reporting and premium remittance.
Insurance Coverage: Maintain appropriate insurance and fidelity coverage.
Consumer Complaints: Adopt and maintain written procedures for resolving consumer complaints.
